At Big Rock Sports, we believe that a sound and profitable company is dependent upon its employees. That’s why we look for positive, enthusiastic and efficient people who can work well together. Our employees also have to be committed to providing unparalleled service on a national level while retaining a local focus.



Customer Service Representative

Essential Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements Meet customer requirements through first contact resolution Prepare complete and accurate work and update customer file Communicate

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National Account Manager

Big Rock Sports, a wholesale distributor of sporting goods, has an immediate need for a National Account Manager to manage key regional and national customers.  The National Account Manager will be responsible for retaining, developing and growing long-term partnerships with key existing accounts, as well as cultivating new accounts. ESSENTIAL DUTIES: Serves as

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Sales Representative



Big Rock Sports, a wholesale distributor of outdoor sporting goods, has an immediate need for a Sales Representative on the east coast to manage key regional customers in the outdoor sporting goods industry. The Sales Representative will be responsible for targeting new accounts, as well as retaining, developing, and growing long-term partnerships with existing accounts. BRS provides a very competitive compensation package including Salary, bonus opportunity and benefits.

Essential Duties:

  • Demonstrate a self-motivated, and problem solving work ethic that’s consistent with BRS core values to quickly and effectively service the sporting goods industry.
  • Develop an in-depth knowledge of our customer base, and industry climate to provide a customer first experience that manages expectations and drives sales.
  • Prioritize and manage individual duties to maximize return on time invested for territory development, account management, and customer satisfaction.
  • Guide and position BRS customer relationships to meet company objectives in terms of sales revenue, increased profitability, and inventory management.
  • Identify and communicate latest industry trends and information to team members, management, and other department teams.
  • Maintain a constant working knowledge of all: company systems, sales programs, and manufacturer product lines to meet personal and company objectives.
  • Travel in support of sales or training meetings, customer visits and in-store promotions, or trade shows as required or requested.


College degree, or 5 years related experience and/or training; or equivalent combination of education and experience.

Candidate should possess a strong background in B2B sales or account management. Industry and product knowledge is strongly preferred in order to properly offer customer merchandise offerings and solutions.

Candidate must have the ability to manage multiple tasks and initiatives at once while working in a fast paced, phone sales driven environment.

Must have strong knowledge of basic computer operation; Proficient in Microsoft Office is preferred.

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