POSITION: EDI Specialist
CLASSIFICATION: Exempt
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STATUS: Full-Time
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ESSENTIAL DUTIES:
- Set up trading partners for testing;
- Responsible for full process testing of all documents being traded with each partner;
- Coordinate moving the partner from testing to the production environment;
- Troubleshoot, research, and resolve problems with EDI documents not received by Big Rock Sports, our customers, or our vendors;
- Troubleshoot, research, and resolve problems with EDI documents not integrated into the Big Rock ERP system;
- Learn the SPS portal functions and processes thoroughly to be able to teach internal users how to find and reprocess transactions;
- Develop and maintain EDI process documentation.
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QUALIFICATIONS:
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Knowledge of EDI standard formats and EDI translators
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Experience with Unix command line tools and good research skills
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Ability to present ideas in business-friendly and user-friendly language
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Highly self-motivated and directed
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Keen attention to detail
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Strong customer service orientation
APPLICATION PROCESS: Submit resume to resumes@bigrocksports.com.
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POSTING DATE: January 19, 2012
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POSITION: IT Systems Administrator
CLASSIFICATION: Exempt
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STATUS: Full-Time
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ESSENTIAL DUTIES:
- Administration of VMware, Linux, and Windows servers, such as email, virus protection, file sharing, DNS, and DHCP;
- Monitor system and network performance, security, and system logs;
- Install and configure servers and IT-related equipment;
- Apply upgrades;
- Setup and maintain web services;
- Administer virus protection schemes and disaster recovery procedures;
- Maintain IT inventory and extensive documentation.
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QUALIFICATIONS:
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Must possess knowledge of, and experience with, VMware, Linux, shell scripting, Windows Server (20xx), security/compliance, and networking.
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EDUCATION/EXPERIENCE:
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Bachelors degree in IT-related field with five years related experience; or IT certifications and appropriate experience.
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APPLICATION PROCESS: Submit resume and cover letter to resumes@bigrocksports.com.
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POSTING DATE: September 14, 2011
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POSITION: Telemarketer
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LOCATION: Roseville, CA
CLASSIFICATION: Non-Exempt
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STATUS: Full-Time
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ESSENTIAL DUTIES:
- Develop and consistently update a working knowledge of all company systems, product lines, customer programs and offerings;
- Manage time effectively, meet personal goals and work effectively with other members of the telemarketing team;
- Identify and evaluate all potential customers within the assigned territories;
- Prospect and develop all qualified retail customers that fit the model of a BRS customer;
- Accurately process customer transactions such as orders, quotes, or returns;
- Account-manage the developed/assigned customers with a consistent, structured, consultative contact that produces company sales;
- Determine customer requirements and expections in order to recommend specific products and solutions;
- Identify trends in customer satisfaction or dissatisfaction;
- Recommend alternate products based on cost, availability, or specifications;
- Proactively recommend items needed by customer to increase customer satisfaction and improve transaction profitability;
- Communicate to the purchasing department unexpected increases or decreases in demand for products;
- Travel in support of sales or training meetings, customer site visits, or trade shows as required or requested.
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QUALIFICATIONS:
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Courteous with strong customer service orientation;
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Ability to perform light hand activity work at a computer/telephone station in an office environment;
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Must have knowledge of basic computer operations ;
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Must be well versed in the technology tools necessary to drive a large sales force.
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EDUCATION/EXPERIENCE:
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High school diploma or GED required (college degree preferred), or two years related experience and/or training; or equivalent combination of education and experience;
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Outdoor fishing and shooting sports experience a plus.
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APPLICATION PROCESS: Submit resume and cover letter to resumes@bigrocksports.com.
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POSTING DATE: August 18, 2011
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POSITION: Sales Director
CLASSIFICATION: Exempt
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STATUS: Full-Time
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ESSENTIAL DUTIES:
- Execute sales programs and initiatives as developed by the Shooting Sports and Fishing/Marine teams, and manage the Eastern Region sales force;
- Achieve sales goals and objectives for the assigned territory and lead a team of outside sales representatives to maximize sales, revenues, and profitability ;
- Field travel with dealers and reps with travel recaps sent to management team following visits into the markets;
- Responsible for the training, motivation of, and accountability of sales force;
- Develop and manage distribution-operating budget;
- Participate in proposal strategy and development of plans;
- Develop and oversee training programs for all staff in the DC operations.
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QUALIFICATIONS:
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Strong understanding of the independent sporting goods retail business model, inclusive of shooting sports, tackle, camping, and marine dealers;
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Strong business acumen;
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Must be comfortable with multiple task management;
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Must be well versed in the technology tools necessary to drive a large sales force.
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EDUCATION/EXPERIENCE:
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Bachelors degree required;
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Minimum of 5 years experience managing a sales team of at least 10 people. Experience could include company employees or independent reps/rep groups.
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APPLICATION PROCESS: Submit resume and cover letter to resumes@bigrocksports.com.
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POSTING DATE: July 28, 2011
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