At Big Rock Sports, we believe that a sound and profitable company is dependent upon its employees. That’s why we look for positive, enthusiastic and efficient people who can work well together. Our employees also have to be committed to providing unparalleled service on a national level while retaining a local focus.
Essential Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements Meet customer requirements through first contact resolution Prepare complete and accurate work and update customer file Communicate
Big Rock Sports, a wholesale distributor of sporting goods, has an immediate need for a National Account Manager to manage key regional and national customers. The National Account Manager will be responsible for retaining, developing and growing long-term partnerships with key existing accounts, as well as cultivating new accounts. ESSENTIAL DUTIES: Serves as